Privacy Policy

The Prop Account Group of Companies (Prop Account, LLC, Prop Account LC, Prop Account LTD, CRM Solutions LC, collectively D/B/A ‘PropAccount) is the data controller responsible for personal data and is the sole owner of our websites (“Website”), desktop applications, Prop Account Group services (each, a “Service”) and all of the information collected on it. We collect information from users in several ways (explained in detail in this Privacy Policy). If you need assistance in viewing this Privacy Policy, please contact us using the contact information at the end of this Privacy Policy This Privacy Policy applies to personal data that we collect from you when you visit this Website, create an account, use our applications or services (“you” or “your” being interpreted accordingly). It provides information on what personal data we collect, why we collect personal data, how it is used, how it is stored, and how we share information. As used in this Privacy Policy, “personal data” or “personal information” means any information that relates to you from which you can be identified.

Updates

We may update this Privacy Policy at our discretion from time to time by posting a new version on our website. You should check our website occasionally to ensure any changes made are suitable for you. If required by applicable law, you will be informed of any significant changes made to this Privacy Policy

Personal data that we collect

We collect information about you in a variety of ways depending on how you interact with us and our websites and services, including:

Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, place an order/make a purchase, or contact us by phone, email, or otherwise.
Automatically through the use of server logs, and other similar technologies when you interact with our websites, advertisements, and emails.
From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.

The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.

Context	Types of Personal Information	Primary Purpose for Collection and Use of Personal Information
Account Registration and Profile Management	We collect your name and contact information, including your username, when you create an account. We also collect information relating to the actions that you perform while logged into your account.	We have a legitimate interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history.
Application Programming Interface (“API”) Services	We collect various personal data, i.e., name, address, IP address, when you use our API services.	We have a legitimate interest in providing API services, including support services.
Client Information	We may collect the name, and contact information, of our clients and their employees with whom we may interact.	We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, Services, and billing.
Your Use of Our Website	We may use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. Some of these technologies may use “cookies.” Cookies are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Other types of data we track include your IP address, the website that referred you to our website, and data about the device you use to visit our website.	We have a legitimate interest in making our website operate efficiently. We also use it to understand how you interact with our websites to improve them and understand your preferences. Finally, we use this information to help detect and prevent fraud.
Technology on Our Website for Targeted Advertising	We may allow third parties to place technology on our websites (e.g., a cookie or a pixel) that allows them to track you. The third party might also collect data over time and across other websites. They use this data to serve advertisements tailored to your interests, which may include advertisements about our products or Services.	We do not use cookies on our website to participate in behavior-based advertising,
Demographic Information	We may collect personal information, such as your age or location.	We have a legitimate interest in understanding our users and providing tailored Services.
Distance Information	When you use one of our Apps we may collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location.	We have a legitimate interest in understanding our users and providing tailored Services. In some contexts, our use is also based upon your consent to provide us with geo location information.
Customer Service and Feedback	If you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply.	We have a legitimate interest in receiving, and acting upon, your feedback or issues.
Mailing List	When you sign up for one of our email lists, we collect your email address or postal address.	We share information about our products and Services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or Services.
Order Placement	We may collect your name, billing address, shipping address, email address, phone number, and credit card number when you place an order.	We use your information to perform our contract to provide you with products or Services.

International Users

Individuals subject to European and United Kingdom (“UK”)data protection laws may have data subject rights in relation to the personal data we hold on them (described in detail below). This may, in and of it self, be subject to limitations and/or restrictions. If you are located in the EEA or UK, please contact us at support@propaccount.com to exercise your rights.

Accessing data

If prompted, we will confirm whether or not we are processing your personal data and if so, we will provide you with a copy of that personal data along with any other pertinent details. If you require additional copies, we may need to charge a reasonable fee, but this can be discussed and depends on the situation.
Restricting the processing of personal data
You may ask us to restrict or ‘block’ the processing of your personal data in certain circumstances, for example, if you contest the accuracy of the data or object to us processing it. We will notify you before we lift any restriction on processing. If we share your personal data with others, we will notify them of the restriction wherever possible. If prompted, and if it is possible and lawful to do so, we will also notify you with whom we have shared or will share your personal data so you can contact them directly.

Objections

You may:

ask us to stop processing your personal data at any time, and, if required by law, we will do so.;
object to our processing of your data for the purposes of direct marketing at any time. This can be done by clicking the “unsubscribe” button in our marketing emails;
and refuse to receive service notifications via email (for example, when a user you are subscribed to publishes a chart, idea, etc.). This can be adjusted in the user settings.

Withdrawal of consent

If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness with which we process your data before receiving notice of your wish to withdraw your consent. We emphasize that we do not generally rely on your consent to allow us to process your personal data if there is another lawful ground available. If we do rely on your consent, we will make this clear to you at that time.

Viewing and correcting data

You have the right to have inaccurate personal data rectified or completed if it is incomplete. In order to do so, each user can view, manage and/or update his/her personal data in the profile section. If we share your personal data with others, we will notify them of any corrections made whenever possible. If prompted, and where possible and lawful to do so, we will also notify you with whom we have shared your personal data so you can contact them directly if need be.

Deleting data

You have the right to refuse to use our Services and may ask us to delete or remove your personal data in certain circumstances. If we share your data with others, we will notify them of the edits wherever possible. If prompted, and wherever possible and lawful to do so, we will also notify you with whom we have shared your personal data so you can contact them directly if need be. Please see the “User account deleting” section for more details.

Data portability

You have the right to obtain your personal data from us, which that you consented to give us or that was provided to us as necessary in connection with our contract with you. We will give you your personal data in a structured, commonly used, and machine-readable format. You may reuse it elsewhere if you so wish.
Lodge a complaint with the data protection authority
If you have concerns about our privacy practices, including the way we handle or have your personal data, you can report it to any competent data protection authority of an European Union member state that is authorized to hear such concerns (you may find European Union Data Protection Authorities’ contact information here) or to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. If you wish to exercise any of these rights, please contact us. Note that we may need to ask you for further information to verify your identity before we can respond to any request.

International data transfers

The information collected through Services will be stored on servers located in the United States, European Union, and other destinations, to our service providers and affiliated businesses for the purposes described above. This is necessary to enable you to navigate and use our Services, and by summitting your personal data to us, you agree to the transfer, storage, and processing of your information in a country other than your country of residence. The data may be transmitted to our service providers and affiliates supporting our business operations (described above).Note that the countries concerned may not provide the same legal standards for protection of your personal data. If we transfer your personal data to countries outside of your country, we will take the necessary steps to ensure your information receives an adequate level of security protection where it is processed and that your rights continue to be protected. If you would like to receive more information on the safeguards that we implement, please contact us.

Exercising data subject rights

If you are a resident of a jurisdiction that allows you to exercise certain rights provided by applicable law, you may exercise the rights described above by contacting us as indicated in the “Contact Information” section below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.” Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following are quest, we will use reasonable efforts to supply, correct or delete personal information about you in our files. In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of a completed Authorized Agent Designation Form indicating that you are able to act on another person’s behalf.

Contact Information

If you have any questions or suggestions regarding personal data processing,
please contact us using the contact form here,
or by email at support@propaccount.com.